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What I do

I work with companies that want their CRM to be more than just a database.

My core focus areas:

  • CRM architecture and system design from scratch
  • Business process automation for sales, operations, and support
  • CRM implementation and customization
  • Data migration from legacy systems, spreadsheets, and databases
  • API integrations with accounting, messaging, and external systems
  • User experience, access rights, and scalable security models

I design CRM systems that are easy to use for employees and powerful for management.

Learn more about My CRM Approach


Who I work with

I typically work with:

  • Small and mid-sized businesses
  • Growing companies outgrowing Excel or fragmented tools
  • Teams struggling with low CRM adoption
  • Businesses needing complex workflows and integrations
  • Companies operating across sales, finance, logistics, or service

If your CRM feels chaotic or underused, I help bring structure and clarity.

Learn more about who I work with

How I work

My approach is structured and transparent.

  1. Discovery & analysis
    I analyze your business processes, data structure, and goals.
  2. Architecture & design
    I design a scalable CRM architecture tailored to your business.
  3. Implementation & automation
    I configure workflows, integrations, and automations.
  4. Data migration & testing
    Data is migrated carefully with validation and test batches.
  5. Launch & adoption
    I help your team adopt the system with clear logic and guidance.
  6. Support & evolution
    I provide long-term support and continuous improvements.

Explore My CRM Process

Experience & credibility


Projects across manufacturing, logistics, FMCG, fintech, real estate, education, and eCommerce


Most of my projects involve complex CRM environments with multiple teams, legacy systems, and high adoption requirements.

Explore my projects


20+

Years in CRM and business systems

22

Enterprise CRM projects just delivered (2021–2024)

5,500+​

Hours of CRM architecture and delivery (2021–2024)

1,200+

CRM systems used by active users

Technologies & platforms

CRM platforms: Creatio, Odoo

Integrations: Twilio, QuickBooks, REST APIs

Automation: workflows, SLAs, notifications, approvals

Data: SQL, API pipelines, model matching

Documentation: BPMN, architecture diagrams, user guides

Contact me

Free CRM consultation

If you want a CRM system that supports your business instead of slowing it down, let’s talk.

Request free consultation